Refund and Returns Policy
Refund Policy
Thank you for shopping with us! We strive to provide the best products and customer service. Please carefully review our refund policy before making your purchase.
ALL SALES ARE FINAL
Due to the nature of our products and to ensure the best service for all customers, we do not accept returns, exchanges, or provide refunds on any orders once they have been placed.
Exceptions
In the rare event that your order arrives damaged or there was an error in processing, please contact us within 7 days of receiving your order. We may offer a replacement or a store credit at our discretion. Please provide clear photographs of the damaged item(s) and packaging for a faster resolution.
How to Contact Us:
If you have any concerns about your order or need assistance, feel free to reach out to our customer service team:
- Email: andi@silverwingdesigns.com
- Phone: 1 (877) 561-1667
- Hours of Operation: M-F 9-5 MST
We are committed to making your shopping experience as smooth as possible and will do our best to address any issues that arise.
By making a purchase, you agree to the terms outlined in this refund policy.