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Shipping Policy

Thank you for your order! We want to ensure you have all the details about our shipping process.

Shipping Locations

Please note that we only ship within the USA. If you are a collector with credentials, please send us a email, and we may be able to work something out.

Cut-Off Time for Orders

Please note that our cut-off time for processing orders is 2 PM MST. Orders placed after this time will be processed the following business day. We appreciate your understanding and aim to get your orders shipped as quickly as possible!

Handling Time

Please allow up to 1 – 20 business days for order processing and handling. This allows us to ensure that your items are carefully prepared for shipment.

Total Shipping and Handling Time

Total Shipping and Handling Time: Up to 27 business days (3-20 days for handling, plus 3-7 days for shipping).

Expedited Shipping

If you require expedited shipping, please contact us directly. We will do our best to accommodate your request and ensure your order is delivered as quickly as possible. Our team is here to help you find the best shipping solution for your needs!

Shipping Methods & Times

We primarily ship via USPS, as it is the main carrier available at our location. Shipping times may vary based on the carrier and your location, but please note that transit times can take anywhere from 2 to 7 business days after your order has shipped, depending on the shipping method selected.

Weather-Related Delays

Our base of operations is located in the Rocky Mountains of Colorado, where winter weather can sometimes significantly delay shipping times. While we make every effort to ship your order promptly, weather conditions such as snowstorms, road closures, or other disruptions may impact delivery times. These delays are beyond our control, and we appreciate your patience during these times.

Order Tracking

Once your order has shipped, you will receive a tracking number so you can monitor its progress.

If you have any questions or concerns about your order, feel free to contact us:

Email us
andi@silverwingdesigns.com

Call us
Phone: 1 (877) 561-1667

Thank you for shopping with us!